Odisha State Board CHSE Odisha Class 11 Invitation to English 3 Solutions Official Letter Writing Textbook Activity Questions and Answers.
CHSE Odisha 11th Class English Official Letter Writing
Official Letters
A letter written to an official, in most cases, deals with some problem that concerns the writer.
Characteristics of good official letters
(a) Introduction
(b) Information
(c) Conclusion
The problem of the writer is briefly introduced in the first person. It is then elaborated on and substantiated in the second section. concluding section throws light on a specific request for a solution to the writer’s problem.
Activity 5
Here is a letter written by a Ward Member of Berhampur Municipality to the local Police Station. Read it carefully.
From
Dr. N.T. Rao, Member
Berhampur Municipal Council
Ward – 1
Dated 1 June, 20
To
The Officer-in-Charge
Baidyanathpur Police Station
Komapalli Berhampur
Sub: Request for Night Patrol Sir,
I write to draw your attention to the frequent occurrence of thefts of house-breaking in our locality during the last couple of weeks. last night, my neighbor lost all his valuables in a case of house-breaking. After receiving an urgent call, he had gone to his village in the evening with his family. He had locked all the doors, but when he returned in the morning, to his dismay.
he found the back door broken and all his valuables stolen. Last week, another neighbor lost his scooter. Someone broke open the grill gate during the night and took away his scooter. Cases of bicycle lifting have rather become common in our locality. We have reasons to believe that there is a gang operating in this area. I request you to provide extra police patrol at night and take urgent steps to nab the gang.
Yours faithfully,
N.T.Rao
Now read the letter again and answer the following questions.
Who is it from?
What is the problem he is writing about?
In which paragraph does he provide the details?
What are they?
What is the request made?
Answer:
(a) The letter is from N. T. Rao.
(b) He is writing about frequent occurrences of theft and house-breaking in his locality.
(c) He provides the details in paragraph 2.
(d) They refer to his neighbor’s house-breaking and theft of valuables. Above all, Dr. Rao refers to frequent bicycle lifting and the theft of a scooter from his neighbor.
(e) He requests the police to provide extra patrolling at night to catch the gang involved in house-breaking and theft.
Activity 6
Complete this letter which Mr. Sahu writes to the Chief District Medical Officer about some problems in the local hospital.
From
Mr.Srinivas Sahu,
Sarapanch
Nua Patna Gram Panchayat
Tigiria, Cuttack
14 Mar, 20_
To
The Chief District Medical Officer,
Cuttack
Sub: Steps to improve facilities in the hospital Sir,
I wish to invite your attention to some serious problems that the local hospital in Nigeria has been facing for some time. (The problems: inadequate staff; vacant posts not filled; unsanitary conditions; garbage dumped all around; poor maintenance of buildings and equipment; shortage of essential medicines, etc.) (Action requested: Yours faithfully, (Srinivas Sahu)
Answer:
Nua Patna Gram Panchayat
Tigiria, Cuttack
14, March, 20
To
The Chief District Medical Officer
Cuttack
Sir,
I wish to invite your attention to some serious problems that the local hospital at Tigiria has been facing for some time. First of all, Tigiria has been plagued by a lack of adequate staff for the last five years. While the sanctioned strength of doctors is twelve, there are only two of them. Moreover, the two doctors now posted at Tigiria are only graduates. There is no one to man the different other departments established at the hospital’s foundation by the WHO.
One is tempted to ask what has happened to the funds/grants that are being sanctioned every year by the W.H.O. in lieu of the salary of doctors. Similarly, where there ought to be 20 nurses there are only 6; of 8 pharmacists only 2, and of 10 attendants only 1. With such a skeletal staff one wonders how such a large hospital with such a great inflow of patients, can be run.
Secondly, there is the unsanitary condition of the hospital. Wards are being cleaned only once a week. Sweepers complain about the non-availability of phenyl, bleaching powder, and other disinfectants. As a result, the environs of the hospital emit a foul smell. This is compounded by the garbage piled behind the hospital. Without an incinerator or some kind of waste disposal unit, the hospital is becoming a breeding ground for germs and viruses from which it is intended to protect people.
Thirdly, poor maintenance of buildings and equipment is having its toll on patients. The air-conditioner in the ICU is ‘under repair’ for the last year. The x-ray machine is out of order and so on. One does not know when the leaking wards will be repaired and how long it will be before the hospital is whitewashed. Finally, what is of great concern is the shortage of essential medicines.
Oral rehydration packets, Enteroquinol, Quinine, Primaquin, etc. are always in short supply thereby resulting in a number of deaths. I request you therefore to kindly visit the hospital and get a first-hand experience of the situation here. I would also request you ensure the supply of essential medicines immediately so that common deaths from dysentery and malaria do not recur. Doctors, nurses, and pharmacists may also be transferred from overstaffed city hospitals.
Yours faithfully,
(Srinivas Sahu)
Activity 7
Your friend wants to send a letter to the Chairman of the Municipality complaining about the neglect of roads and drains in your locality. As he is going out, he expects you to write a letter to him. He gives you the following points. Write a letter to him.
From
Mr. Sujit Mishra
Ward Member, Municipal Council
Sector – 3, Rourkela
Date – 20 Feb, 20
To
The Chairman Rourkela Municipality
Rourkela
Sub: Improvement of civil facilities.
Sir,
– neglect of roads and drains
– roads not swept
– piles of garbage
– drains blocked
– stagnant water
– mosquitoes and flies
– place unhygienic
– request to clean the roads and drains twice every week
Yours faithfully,
(Sujit Mishra)
Answer:
Sector – 3
Rourkela
20, February, 20
To
The Chairman
Rourkela Municipality
Rourkela
Sir,
I would like to draw your attention to the unsanitary conditions that plague our locality. There is complete neglect of roads and drains in our sector. The roads are seldom swept and piles of garbage can be seen at every comer. Moreover, as some of the garbage has been washed into the drains by the rains, the drains have been completely blocked.
As a result, there is at least two feet of standing water in the drain. This has thus become a suitable place for the breeding of mosquitoes and flies, thereby making the whole locality unhygienic. I request you therefore to kindly see that the roads and drains are cleaned and the garbage lifted regularly so that the place is free from mosquitoes and flies and a hygienic environment prevails.
Yours faithfully,
(Sujit Mishra)
Activity 8
(a) Write a letter to the District Transport Manager, OSRTC complaining about the rude behavior of bus conductors on your route.
(b) The walls of your locality are frequently disfigured by posters. Write a letter to the police authorities expressing your disapproval and giving suggestions for overcoming the problem.
(c) There are frequent unscheduled power cuts in your locality. It seriously affects your preparation for the ensuing CHSE Examination. Write a letter to the SDO (Electricals) of your locality requesting him to check these unscheduled power cuts.
Answer:
(a)
Plot No. 106,
Jaydev Vihar
Bhubaneswar
25 Sept., 20.
To
The District Transport Manager,
OSRTC
Cuttack
Sir,
I wish to invite your attention to the rude behavior of bus conductors on the BBSR-Cuttack route. I am a regular commuter to Cuttack as I study there. Every day I take the OSRTC Bhubaneswar-Cuttack ‘Students Special’ to Ravenshaw College. As a student I am entitled to a fifty percent concession in the fare which amounts to Rs. 3.50. But the conductor charges Rs. 4.00 every time. In spite of our repeated requests, he has been doing this regularly.
Yesterday, he stopped the bus mid-way and forced a few classmates of mine, out of the bus. He even threatened them with dire consequences if they reported him and did not pay Rs. 4.00 as fare. Moreover, he takes in passengers other than students on the bus and charges them Rs. 10.00/- for dropping them off near Ravenshaw. As a result, many bona fide students are deprived of this facility.
It is a well-known fact that this conductor is a goonda and therefore he treats the passengers with little respect and has the bus move according to his own whims and fancy with unscheduled stops and erratic timing. As a result other conductors to have become lackadaisical in their work and high-handed with passengers. I request you therefore to look into the matter and take action to transfer the conductor in question to some other zone so as to pacify and solve the problems of the students.
Yours faithfully,
Prabhat Mishra
(b)
College Square
Cuttack
30 July, 20
To
The Station House Officer Cantonment Police Station Cantonment Road Cuttack Sir,
I wish to invite your attention to the disfiguring of walls in our locality. As you are aware Cuttack Chandi is graced by the Chandi temple as well as many educational institutions like the Sailabala Women’s College and Christ College. It is sad that the walls of this temple that houses the goddess and the walls of these temples of learning are disfigured by posters of films, posters advertising meetings or Tutorials, etc. Right in front of the Chandi Temple, the wall of Sailabala College provides a convenient place for posters.
But the sight of nude film posters is not only disconcerting but also ugly to look at. Similarly, the walls of Christ College have been disfigured by posters. Walls of private houses paralleling the wall of Christ College also have not been left untouched. I, therefore, request you to kindly enforce the prohibition on pasting posters on the walls of the Chandi temple as well as the colleges and private houses. The citizens’ committee is also willing to provide bamboo screens at suitable sites chosen by you, for putting up the posters.
Yours faithfully,
Santanu Mohanty
(c)
Main Road
Angul
4 March, 20
To
The SDO
CESCO
Angul
Sir,
I wish to draw your attention to the unscheduled power cuts that frequently occur in Kunjakanta. I am a student appearing for die ensuing CHSE Examination. Like me, there are numerous other friends of mine here at Kunjakanta who are taking the CHSE Examinations. All of us are deeply concerned about the unscheduled power cuts that frequently occur in our area.
The power cuts occur so erratically and with such increasing frequency as well as for such long hours that our preparation for the examination is greatly hampered. Besides, we are not even able to sleep well so that we can appear for the Examination the following morning without feeling sleepy and tired. It would not be too far-fetched to say that the power cuts are indirectly affecting our performance in the examinations.
We are not against load-shedding but with unscheduled power cuts, we are unable to plan out when we could relax and when to give time to studies. On the other hand, if load-shedding is scheduled, even for a whole hour, we could spend that time relaxing, going on walks, and thereby refreshing our minds and body. I request you therefore to view this matter seriously and prevent unscheduled power cuts.
Yours faithfully,
Ramesh Jena