Odisha State Board CHSE Odisha Class 12 Psychology Solutions Unit 3 Long Answer Questions Part-1.
CHSE Odisha 12th Class Psychology Unit 3 Long Answer Questions Part-1
Long Questions With Answers
What is a Group?
The preceding introduction illustrates the importance of groups in our lives. One question that comes to mind is: “How are groups (e.g. your family, class and the group with which you play) different from other collections of people ?” For example, people who have assembled to watch a cricket match or your school function are at one place but are not interdependent on each other. They do not have defined roles, statuses and expectations from each other.
In the ease of your family, class and the group with which you play, you will realise that there is mutual interdependence, each member has roles, there are status differentials and there are expectations from each other. Thus, Think about your day-to-day life and the various social interactions you have. In the morning, before going to school, you interact with your family members; in school, you discuss topics and issues with your teachers and classmates and after school you phone up, visit or play with your friends.
In each of these instances, you are part of a group which not only provides you the needed support and comfort but also facilitates your growth and development as an individual. Have you ever been away to a place where you were without your family, school and friends? How did you feel? Did you feel there was something vital missing in your life? Our lives are influenced by the nature of the group members we have.
It is, therefore, important to be part of groups which would influence us positively and help us in becoming good citizens. In this chapter, we shall try to understand what groups are and how they influence our behaviour. At this point, it is also important to acknowledge that not only do others influence us, but we, as individuals, are also capable of changing others and society.
The benefits of cooperation and competition and how they influence our personal and social lives will also be examined. We will also see how identity develops—how we come to know ourselves. Similarly, we would try to understand why sometimes group conflicts arise; examine the perils of group conflict and apprise ourselves of various conflict resolution strategies so that we are able to contribute towards making a, harmonious and cohesive society.
Family, class and playgroup are examples of groups and are different from other collections of people. A group may be defined as an organised system of two or more individuals, who are interacting and interdependent, who have common motives, who have a set of role relationships among its members and who have norms that regulate the behaviour of its members.
Groups have the following salient characteristics:
A social unit consisting of two or more individuals who perceive themselves as belonging to the group. This characteristic of the group helps in distinguishing one group from the other and gives the group its unique identity. A collection of individuals who have common motives and goals. Groups function either working towards a given goal or away from certain threats facing the group.
A collection of individuals who are interdependent, i.e. what one is doing may have consequences for others. Suppose one of the fielders in a cricket team drops an important catch during a match—this will have consequences for the entire team. Individuals who are trying to satisfy a need through their joint association also influence each other.
A gathering of individuals who interact with one another either directly or indirectly. A collection of individuals whose interactions are structured by a set of roles mid norms. This means that the group members perform the same functions every time the group meets and the group members adhere to group norms. Norms tell us how we ought to behave in the group and specify the behaviours expected from group members.
Groups can be differentiated from other collections of people. For example, a crowd is also a collection of people who may be present at a place/situation by chance. Suppose you are going on the road and an accident takes place. Soon a large number of people tend to collect. This is an example of a crowd. There is neither any structure nor a feeling of belongingness in a crowd. The behaviour of people in crowds is irrational and there is no interdependence among members.
Teams are special kinds of groups. Members of teams often have complementary skills and are committed to a common goal Or purpose. Members are mutually accountable for their activities. In teams, there is a positive synergy attained through the coordinated efforts of the members. The main difference between groups and teams are: In groups, performance is dependent on the contributions of individual members.
In teams, both individual contributions and teamwork matter. In groups, the leader or whoever is heading the group holds responsibility for the work. However in teams, although there is a leader, members hold themselves responsible. An audience is also a collection of people who have assembled for a special purpose, maybe to watch a cricket match or a movie.
Audiences are generally passive but sometimes they go into a frenzy and become mobs. In mobs, there is a definite sense of purpose. There is polarization in attention and the actions of persons are in a common direction. Mob behaviour is characterised by the homogeneity of thought and behaviour as well as impulsivity.
Why Do People Join Groups?
All of you are members of your family, class and groups with which you interact or play. Similarly, other people are also members of a number of groups at any given time. Different groups satisfy different needs and therefore, we are simultaneously members of different groups. This sometimes creates pressure for us because there may be competing demands and expectations. Most often we are able to handle these competing demands and expectations. People join groups because these groups satisfy a range of needs. In general, people join groups for the following reasons :
When we are alone, we feel insecure. Groups reduce this insecurity. Being with people gives a sense of comfort and protection. As a result, people feel stronger, and are less vulnerable to threats.
When we are members of a group that is perceived to be important by others, we feel recognised and experience a sense of power. Suppose your school wins in an interinstitutional debate competition, you feel proud and think that you are better than others.
Groups provide feelings of self-worth and establish a positive social identity. Being a member of prestigious groups enhances one’s self-concept.
Satisfaction of one’s psychological and social needs:
Groups satisfy one’s social and psychological needs such as sense of belongingness, giving and receiving attention, love and power through a group. .
Groups help in achieving such goals which cannot be attained individually. There is power in the majority.
Provide knowledge and information:
Group membership provides knowledge and information and thus broadens our view. As individuals, we may not have all the required information. Groups supplement this information and knowledge.
In this section, we will see how groups are formed. Basic to group formation is some contact and some form of interaction between people. This interaction is facilitated by the following conditions:
Just think about your group of friends. Would you have been friends if you were not living in the same colony, or going to the same school, or may be playing in the same playground? Probably your answer would be ‘No’. Repeated interactions with the same set of individuals give us a chance to know them and their interests and attitudes. Common interests, attitudes and background are important determinants of your liking for your group members.
Being exposed to someone over a period of time makes us assess our similarities and paves the way for the formation of groups. Why do we like people who are similar? Psychologists have given several explanations for this. One explanation is that people prefer consistency and like relationships that are consistent. When two people are similar, there is consistency and they start liking each other.
For example, if you like playing football and another person in your class also loves playing football; there is a matching of your interests. There are higher chances that you may become friends. Another explanation given by psychologists is that when we meet similar people, they reinforce and validate our opinions and values, we feel we are right and thus we start liking them.
Suppose you are of the opinion that too much watching of television is not good, because it shows too much violence. You meet someone who also has similar views. This validates your opinion, and you start liking the person who was instrumental in validating your opinion.
Common motives and goals :
When people have common motives or goals, they get together and form a group which may facilitate their goal attainment. Suppose you want to teach children in a slum area who are unable to go to school. You cannot do this alone because you have your own studies and homework. You, therefore, form a group of like-minded friends and start teaching these children. So you have been able to achieve what you could not have done alone.
Stages of Group FormationRcmember that, like everything else in life, groups develop. You do not become a group member the moment you come together. Groups usually go through different stages of formation, conflict, stabilisation, performance and dismissal. Tuckman suggested that groups pass through five developmental sequences. These are: forming, storming, norming, performing and adjourning.
When group members first meet, there is a great deal of uncertainty about the group, the goal and how it is to be achieved. People try to know each other and assess whether they will fit in. There is excitement as well as apprehension. This stage is called the forming stage. Often, after this stage, there is a stage of intragroup conflict which is referred to as storming.
In this stage, there is conflict among members about how the target of the group is to be achieved, who is to control the group and its resources and who is to perform what task. When this stage is complete, some sort of hierarchy of leadership in the group develops and a clear vision as to how to achieve the group goal. The storming stage is followed by another stage known as norming. Group members by this time develop norms related to group behaviour.
This leads to the development of a positive group identity. The fourth stage is performing. By this time, the structure of the group has evolved and is accepted by group members. The group moves towards achieving the group goal. For some groups, this may be the last stage of group development. However, for some groups, for example, in the case of an organising committee for a school function, there may be another stage known as adjourning stage.
In this stage, once the function is over, the group may be disbanded. However, it must be stated that all groups do not always proceed from one stage to the next in such a systematic manner. Sometimes several stages go on simultaneously, while in other instances groups may go back and forth through the various stages or they may just skip some of the stages. During the process of group formation, groups also develop a structure.
We should remember that group structure develops as members interact Over time this interaction shows regularities in the distribution of task to be performed, responsibilities assigned to members and the prestige or relative status of members. Four important elements of group structure are : Roles are socially defined expectations that individuals in a given situation are expected to fulfil. Roles refer to the typical behaviour that depicts a person in a given social context.
You have the role of a son or a daughter and with this role, there are certain role expectations, i.e. including the behaviour expected of someone in a particular role. As a daughter or a son, you are expected to respect elders, listen to them and be responsible towards your studies. Norms are expected standards of behaviour and beliefs established, agreed upon, and enforced by group members. They may be considered as a group’s ‘unspoken rules’.
In your family, there are norms that guide the behaviour of family members. These norms represent shared, ways of viewing the world. Status refers to the relative social position given to group members by others. This relative position or status may be either ascribed (given may be because of one’s seniority achieved the person has achieved status because of expertise or hard work. By being members of the group, we enjoy the status associated with that group.
All of us, therefore, strive to be members of such groups which are high in status or are viewed favourably by others. Even within a group, different members have different prestige and status. For example, the captain of a cricket team has a higher status compared to the other members, although all are equally important for the team’s success. Cohesiveness refers to togetherness, binding, or mutual attraction among group members.
As the group becomes more cohesive, group members start to think, feel and act as a social unit and less like isolated individuals. Members of a highly cohesive group have a greater desire.to remain in the group in comparison to those who belong to low cohesive groups. Cohesiveness refers to the team spirit or ‘we feeling’ or a sense of belongingness to the group.
It is difficult to leave a cohesive group or to gain membership of a group which is highly cohesive. Extreme cohesiveness, however, may sometimes not be in a group’s interest. Psychologists have identified the phenomenon of groupthink (see Box 7.1) which is a consequence of extreme cohesiveness.
Type Of Groups:
Groups differ in many respects some have a large number of members (e.g., a country), some are small (e.g., a family), some are short-lived (e.g., a committee), some remain together for many years (e.g., religious groups), some are highly organised (e.g., army, police, etc.) and others are informally organised (e.g., spectators of a match). People may belong to different types of groups. Major types of groups are enumerated below:
- primary and secondary groups
- formal and informal groups
- ingroup and outgroup.
Primary and Secondary Groups:
A major difference between primary and secondary groups is that primary groups are pre-existing formations which are usually given to the individual whereas secondary groups are those that the individual joins by choice. Thus, family, caste and religion are primary groups whereas membership of a political party is an example of a secondary group. In a primary group, there is face-to-face interaction, members have close physical proximity and they share warm emotional bonds.
Primary groups are central to an individual’s functioning and have a very major role in developing the values and ideals of the individual during the early stages of development. In contrast, secondary groups are those where relationships among members are more impersonal, indirect and less frequent. In the primary group, boundaries are less permeable, i.e. members do not have the option to choose its membership as compared to secondary groups where it is easy to leave and join another group.
Formal and Informal Groups:
These groups differ in the degree to which the functions of the group are stated explicitly and formally. The functions of a formal group are explicitly stated as in the case of an official organisation. The roles to be performed by group members are stated in an explicit manner. The formal and informal groups differ on the basis of structure.
The formation of formal groups is based on some specific rules or laws and members have definite roles. There are a set of norms which help in establishing order. A university is an example of a formal group. On the other hand, the formation of informal groups is not based on rules or laws and there is a close relationship among members.
Ingroup and Outgroup:
Just as individuals compare themselves with others in terms of similarities and differences with respect to what they have and what others have, individuals also’ compare the group they belong to with groups of which they are not a member. The term ‘ingroup’ refers to one’s own group and ‘outgroup’ refers to another group. For ingroup members, we use the word ‘we’ while for outgroup members, the word ‘they’ is used.
By using the words they and we, one is categorising people as similar or different. It has beefy-found that persons in the ingroup are generally supposed to be similar, are viewed favourably and have desirable traits. Members of the outgroup are viewed differently and are often perceived negatively in comparison to the ingroup members. Perceptions of ingroup and outgroup affect our social lives.
These differences can be easily understood by studying Tajfel’s experiments given in Box 7.2. Although it is common to make these categorisations, it should be appreciated that these categories are not real and are created by us. In some cultures, plurality is celebrated as has been the case in India. We have a unique composite culture which is reflected not only in the lives we live but also in our art, architecture and music.
Influence Of Group On Individual Behaviour:
We have seen that groups are powerful as they are able to influence the behaviour of individuals. What is the nature of this influence? What impact does the presence of others have on our performance? We will discuss two situations:
- an individual performing an activity alone in the presence of others (social facilitation) and
- an individual performing an activity along with others as part of a larger group (social loafing).
Since social facilitation has been briefly discussed in Chapter 6, we would try to understand the: phenomenon of social loafing in this section.
Social facilitation research suggests that the presence of others leads to arousal and can motivate individuals to enhance their performance if they are already good at solving something. This enhancement occurs when a person’s efforts are individually evaluated. What would happen if the efforts of an individual in a group are pooled so that you look at the performance of the group as a whole?
Do you know what often happens? It has been found that individuals work less hard in a group than they do when performing alone. This points to a phenomenon referred to as ‘social loafing’. Social Loafing is a reduction in individual effort when working on a collective, task, i.e. one in which outputs are pooled with those of other group members. An example of such a task is the game of tug-of-war.
It is not possible for you to identify how much force each member of the team has been exerting. Such situations give opportunities to group members to relax and become free riders. This phenomenon has been demonstrated in many experiments by Latane and his associates who asked a group of male students to clap or cheer as loudly as possible as they (experimenters) were interested in knowing how much noise people make in social settings.
They varied the group size; individuals were either alone, or in groups of two, four and six. The results of the study showed that although the total amount of noise rose up, as size increased, the amount of noise produced by each participant dropped. In other words, each participant put in less effort as the group size increased. Why does social loafing occur?
The explanations offered are:
- Group members feel less responsible for the overall task being performed and therefore exert less effort.
- The motivation of members decreases because they realise that their contributions will not be evaluated on an individual basis.
- The performance of the group is not to be compared with other groups.
- There is improper coordination (or no coordination) among members.
- Belonging to the same group is not important for members. If is only an aggregate of individuals. Social loafing may be reduced by:
- Making the efforts of each person identifiable.
- Increasing the pressure to work hard (making group members committed to successful task performance).
- Increasing the apparent importance or value of a task.
- Making people feel that their individual contribution is important.
- Strengthening group cohesiveness increases the motivation for successful group outcomes.
We all know that important decisions are taken by groups and not by individuals Kelman distinguished three forms of social influence, viz. compliance, identification, and internalisation. In compliance, there are external conditions that force the individual to accept the influence of the significant other. Compliance also refers to behaving in a particular way in response to a request made by someone.
Thus, in the example described above, you may sign the letter with the thought that you were accepting to a request, not because you agree with other students, but because you have been requested to do so by a significant member. This would be a case of compliance also called ‘external/public conformity’. Compliance could take place even without a norm.
For example, a member of a community group for ‘clean environment’ requests you to put a sticker on your bike that reads, ‘Say No to Plastic Bags’. You agree to do so, not because of a group norm, or even because you personally believe in banning plastic bags, but because you see no harm or problem in putting such a sticker on your bike. At the same time, you find it easier to say ‘yes’ rather than ‘no’ to such a harmless (and eventually meaningful) request.
Identification, according to Kelman, refers to the influence process based on agreement-seeking or identity¬seeking. Internalisation, on the other hand, is a process based on information-seeking. Yet another form of behaviour is ‘obedience ’. A distinguishing feature of obedience is that such behaviour is a response to a person in authority. In the example given above, you may sign the letter more readily if a senior teacher or a student leader asks you to do so.
In such a situation, you are not necessarily following a group norm but rather carrying out an instruction or an order. The presence of an authority figure immediately makes this behaviour different from conformity. For instance, you may stop talking loudly in the classroom when the teacher asks you to keep quiet, but not when your classmate tells you to do the same thing.
We can see that there are some similarities between conformity, compliance and obedience, but there are also some differences. All three indicate the influence of others on an individual’s behaviour. Obedience is the most direct and explicit form of social influence, whereas compliance is less direct than obedience because someone has requested and thus you comply (here, the probability of refusal is there). Conformity is the most indirect form (you are conforming because you do not want to deviate from the norm).
What is The Autokinetic Effect?
Sherif conducted a series of experiments to demonstrate how groups form their norms, and members make their judgments according to these norms. Participants were seated in a dark room and asked to concentrate on a point of light. After watching this point of light, each person was asked to estimate the distance through which the point had moved.
This kind of judgment had to be made over a number of trials. After each trial, the group was given information about the average distance judged by the members. It was observed that on subsequent trials, subjects modified their judgments in a way that made them more similar to the group average. The interesting aspect of this experiment was that the point of light actually did not move at all.
The light was only seen as moving by the participant (therefore, the effect has been called the ‘autokinetic effect’). Yet in response to instructions from the experimenter, the participants not only judged the distance the light moved but also created a norm for this distance. Note that the participants were not given any information regarding the nature of change if any, in their judgments over trials.
Group Pressure and Conformity: The Asch Experiment 7.4
Asch examined how much conformity there would be when one member of a group experiences pressure from the rest of the group to behave in a specific way or to give a particular judgment. A group of seven persons participated in an experiment that was a ‘vision test’. There was actually only one true subject. The other six participants were associates of the experimenter or ‘confederates’ as they are called in social psychology.
These confederates were given instructions to give specific responses. Of course, this was not known to the true subject. All participants were shown a vertical line (standard line) that had to be compared with three vertical lines of different lengths, A, B and C (comparison lines). Participants had to state which of the comparison lines, A, B or C was equal to the standard line.
|Standard Line||Comparison Lines|
When the experiment began, each participant, by turn, announced her/his answer. The first five persons gave wrong answers (as they had been instructed to do so). The true subject’s turn came last but one in each round. So the true subject had the experience of 5 persons giving incorrect answers before her/him. The last person (also a Confederate) gave the same incorrect answer as the first five persons.
Even if the true subject felt that these answers were incorrect, a norm had been presented to her/him. There were twelve trials. Did the true subject conform to the majority answer, or did she/he give her/his own judgments? It was observed that 67 per cent of subjects showed conformity, and gave the same incorrect answer as the majority. Remember that this was a situation in which the answers were to be given publicly.
It was stated earlier that compliance refers simply to behave in response to a request from another person or group even in the absence of a norm. A good example of compliance is the kind of behaviour shown when a salesperson comes to our door. Very often, this person comes with some goods that we really do not wish to buy.
Yet, sometimes to our own surprise, we find that the salesperson has spoken to us for a few minutes and the conversation has ended with a purchase of what he or she wished to sell. So why do people comply? In many situations, this happens because it is an easy way out of the situation. It is more polite and the other party is pleased. In other situations, there could be other factors at work. The following techniques have been found to work when someone waits for another person to comply.
The foot-in-the-door technique :
The person begins by making a small request that the other person is not likely to refuse. Once the other person carries out the request, a bigger request is made. Simply because the other person has already complied with the smaller request, he or she may feel uncomfortable refusing the second request. For example, someone may come to us on behalf of a group and give us a gift (something free), saying that it is for promotion. Soon afterwards, another member of the same group may come to us again and ask us to buy a product made by the group.
The deadline technique :
In this technique, a ‘last date’ is announced until which a particular product or ‘an offer’ will be available. The aim is to make people ‘hurry’ and make the purchase before they miss the rare opportunity. It is more likely that people will buy a product under this deadline condition than if there is no such deadline.
The door-in-the-face technique:
In this technique, you begin with a large request and when this is refused a later request for something smaller, the one that was actually desired, is made, which is usually granted by the person.
When compliance is shown to instruction or order from a person in authority, such as parents, teachers, leaders, or policemen, that behaviour is called obedience Why people show obedience is easy to understand. Most often it is because if we disobey, some punishment might follow. Sometimes, it is because we believe that persons in authority must be obeyed. People in authority have effective means of enforcing their orders.
Milgram conducted an experiment to show that individuals obey commands from people who are strangers. The experimenter informed the respondents in the study that they were participating in an experiment to study the effects of punishment on learning. The experiment was conducted in pairs. One person in each pair was the “learner”, whose work was to memorise pairs of words.
The other participant was the “teacher”, who would read these words aloud and punish the learner when she/he made errors by giving her/him a shock. The learner would make errors according to prearranged instructions. The teacher was asked to deliver a shock each time the learner made errors. The teacher was further told to increase the strength of the shock each time the learner made an error.
In reality, no shocks were given. The instructions were so arranged that the teacher was faced with a dilemma — should she/he continue shocks even when they were increasingly painful? The experimenter kept on motivating the teacher to continue. In all, 65 per cent showed total obedience. Some participants, however, protested and asked the session to end. Milgram’s study suggests that even ordinary people are willing to harm an innocent person if ordered by someone in authority.
Why do people obey even when they know that their behaviour is harming others?
Psychologists have identified several reasons for this. Some of these reasons are:
- People obey because they feel that they are not responsible for their own actions, they are simply carrying out orders from the authority.
- Authority generally possesses symbols of status (e.g., uniform, title) which people find difficult to resist.
- Authority gradually increases commands from lesser to greater levels and initial obedience binds the followers for commitment. Once you obey small orders, slowly there is an escalation of commitment for the person who is in authority and one starts obeying bigger orders.
Determinants of Cooperation and Competition:
What factors determine whether people will cooperate or compete? Some of the important ones are given below:
Psychologists believe that whether people will cooperate or compete will depend on the reward structure. A cooperative reward structure is one in which there is promotive interdependence. Each is a beneficiary of the reward and the reward is possible only if all contribute. A competitive reward structure is one in which one can get a reward only if others do not get it.
When there is good interpersonal communication, then cooperation is the likely consequence. Communication facilitates interaction and discussion. As a result, group members can convince each other and learn about each other.
Reciprocity means that people feel obliged to return what they get. Initial cooperation may encourage more cooperation. Competition may provoke more competition. If someone helps, you feel like helping that person; on the other hand, if someone refuses to help you when you need help, you would not like to help that person also.
Have you ever asked the question “who am I ?” What was your answer to this question? Probably your answer was that you are a hard-working, happy-go-lucky girl/ boy. This answer tells you about your social identity which is one’s self-definition of who she/he is. This self-definition may include both personal attributes, e.g. hard working, happy-go-lucky, or attributes which you share with others, e.g. girl or boy.
Although some aspects of our identity are determined by physical characteristics, we may acquire other aspects as a consequence of our interaction with others in society. Sometimes we perceive ourselves as unique individuals and at other times we perceive ourselves as members of groups. Both are equally valid expressions of self. Our personal identities derived from views of ourselves as a unique individuals, and social identities derived from groups we perceive ourselves to be members of, are both important to us.
The extent to which we, define ourselves either at personal or at social levels is flexible. From your own experience; you would realise that identification with social groups can have a great deal of importance for your self-concept. How do you feel when India wins a cricket match? You feel elated and proud. You feel so because of your social identity as an Indian. Social identity is, thus, that aspect of our self-concept which is based on our group membership.
Social identity places us, i.e. tells us what and where we are in the larger social context and thus helps us to locate ourselves in society. You have a social identity of a student of your school. Once you have this identity as a student of your school, you internalise the values emphasised in your school and make these values your own. You strive to fulfil the motto of your school.
Social identity provides members with a shared set of values, beliefs and goals about themselves and about their social world. Once you internalise the values of your school, this helps to coordinate and regulate your attitudes and behaviour. You work hard for your school to make it the best school in your city/state. When we develop a strong identity with our own group, the categorisation as ingroup and outgroup become salient.
The group with which you identify yourself becomes the ingroup and others become the outgroup. The negative aspect of this ownership group and outgroup categorisation is that we start showing favouritism towards our ingroup by rating it more favourably in comparison to the outgroup and begin devaluating the outgroup. This devaluation of the outgroup is the basis of a number of intergroup conflicts.
Intergroup Conflict: Nature And Causes:
Conflict is a process in which either an individual or a group perceives that others (individual or group) have opposing interests and both try to contradict each other. There is this intense feeling of an ‘other’ (also referred to as ‘they’). There is also a belief by both parties that the other will protect only its own interests; their (the other side’s) interests will, therefore, not be protected.
There is not only opposition of each other, but they also try to exert power on each other. Groups have been found to be more aggressive than individuals. This often leads to the escalation of conflict. All conflicts are mostly as there is a human price for them. In wars, there are both victories and defeats, but the human cost of war is far beyond all this. Various types of conflict are commonly seen in society, which turns out to be costly for both sides as well as for society. Mentioned below are some of the major reasons for group conflicts.
One major reason is the lack of communication and faulty communication by both parties. This kind of communication leads to suspicion, i.e. there is a lack of trust. Hence, conflict results. Another reason for intergroup conflict is relative deprivation. It arises when members of a group compare themselves with members of another group and perceive that they do not have what they desire to have, which the other group.
In other words, they feel that they are not doing well in comparison to other groups. This may lead to feelings of deprivation and discontentment, which may trigger off conflict. Another cause of conflict is one party’s belief that it is better than the other and that what it is saying should be done. When this does not happen, both parties start accusing each other.
One may often witness a tendency to magnify even smaller differences, thereby conflict gets escalated because every member wants to respect the norms of her/his group. A feeling that the other group does not respect the norms of my group and actually violates those norms because of malevolent intent. The desire for retaliation for some harm done in the past could be another reason for conflict. Biased perceptions are at the root of most conflicts.
As already mentioned earlier, feelings of ‘they’ and ‘we’ lead to biased perceptions. Research has shown that when acting in groups, people are more competitive as well as more aggressive than when they are on their own. Groups compete over scarce resources, both material resources, e.g, territory and money as well as social resources, e.g. respect and esteem. Perceived inequity is another reason for conflict. Equity refers to the distribution of rewards in proportion to an individual’s contributions, if: